Return Policy
Congratulations on taking steps to improve your health!
Our team is here to help you. If you have any questions or concerns about your Wellena product purchase, please email us at support@hormonesbalance.com.
USA RETURN POLICY
Unless otherwise stated, Unopened / Sealed Products: We offer a 30-day return (from date of purchase) on any unopened Wellena products. Opened Products: May be returned, for store credit only, within 30 days of date of purchase. Final Sale or Free Gifts with Purchase: Products purchased as Final Sale or received for free are ineligible for return or exchange. How to Return a Product:
Returns are simple and easy at Wellena:
- To return a product, please email our team and let us know if it is a new / unopened item, or if it is an opened and used item.
- Please write the RA#________on the outside of the shipping box. (The RA# is your order number)
- Please mail your authorized return to: Wellena Returns, RA#_______ c/o Viable Shipping 140 Taum Sauk Ct Leadington, MO 63601
**You are responsible for paying the return shipping costs.
**Please note: Initial shipping fees are non-refundable. We suggest that you obtain tracking and/or shipping insurance, as we can not guarantee that we will receive your returned item.
PROGRAM / COURSE RETURNS
All Wellena/Hormones Balance courses and programs are non-refundable.
