Return Policy

Congratulations on taking steps to improve your health!

Our team is here to help you. If you have any questions or concerns about your Wellena product purchase, please email us at


Unopened / Sealed Products:
We offer a 30-day return (from date of purchase) on any unopened Wellena products. 

Opened Products:
May be returned, for store credit only, within 30 days of date of purchase. 

Final Sale or Free Gifts with Purchase:
Products purchased as Final Sale or received for free are ineligible for return or exchange.

How to Return a Product:

Returns are simple and easy at Wellena:

  1. To return a product, please email our team and let us know if it is a new / unopened item, or if it is an opened and used item. 
  2.  Please also request a Return Authorization # by emailing our support team at
  3. Please be sure to include your RA# on the shipping box.
  4. You are responsible for paying the return shipping costs.
**Please note: Initial shipping fees are non-refundable. We suggest that you obtain tracking and/or shipping insurance, as we can not guarantee that we will receive your returned item.


    All Wellena/Hormones Balance courses and programs are non-refundable.