DO YOU SHIP TO CANADA?
Yes, we now do! If you’re in Canada, you should be automatically directed to our Wellena Canada store. wellena.com/en-ca
DO YOU SHIP TO THE UK, AUSTRALIA OR OTHER COUNTRIES?
Unfortunately, at this point we only ship to the United States. This is due to the ever-evolving international laws surrounding supplements.
There are forwarding companies like MyUS.com, that will forward orders to you in your country for a fee.
In this case, it is the customer’s responsibility to find out in advance if the supplement in question is legal in their country.
WHY DOES SHIPPING COST $11.45?
For small businesses like ours, the shipping fee covers the very real costs of getting your order to you: shipping, handling, packaging, warehousing, insurances, and fairly compensating all the people involved along the way. We do our best to keep this shipping cost as low as possible, and offer FREE shipping for orders $97 and above.
WHY DOES MY SUBSCRIPTION ORDER INCLUDE $11.45 SHIPPING?
If you set up a subscription order and notice that you are being charged shipping, it could be due to one of these reasons:
1. Your order value is under $97
2. Your initial order qualifies for free shipping, but the order frequency on your subscriptions is different ( 1 product is set to ship every month, the other is set to ship every 2 months).
*The system automatically splits this kind of order into 2 separate shipments.
In this case it is more economical to set up one subscription every 2 months, and to increase your quantity to 2 units of the supplement that you consume monthly.
For example: 2 Vitamin B6 + 1 Essential Omegas every 2 months = free shipping.
Please email us at support@hormonesbalance.com if you would like some help managing your subscriptions.
