DO YOU SHIP TO CANADA, THE UK, AUSTRALIA OR OTHER COUNTRIES?
Unfortunately, at this point we only ship to the United States. This is due to the ever-evolving international laws surrounding supplements.
There are forwarding companies like MyUS.com, that will forward orders to you in your country for a fee.
In this case, it is the customer's responsibility to find out in advance if the supplement in question is legal in their country. For example, Progesterone and DHEA are not legal to ship into Canada (Canada classifies bio-identical hormones as drugs so they can only be prescribed by a doctor or naturopath).
We have had customers successfully ship their supplements abroad using MyUS.com, however we have only limited experience with this service.
WHY DOES SHIPPING COST $11.45?
For small businesses like ours, the shipping fee covers the very real costs of getting your order to you: shipping, handling, packaging, warehousing, insurances, and fairly compensating all the people involved along the way. We do our best to keep this shipping cost as low as possible, and offer FREE shipping for orders $97 and above.
WHY DOES MY SUBSCRIPTION ORDER INCLUDE $11.45 SHIPPING?
If you set up a subscription order and notice that you are being charged shipping, it could be due to one of these reasons:
1. Your order value is under $97
2. Your initial order qualifies for free shipping, but the order frequency on your subscriptions is different ( 1 product is set to ship every month, the other is set to ship every 2 months).
*The system automatically splits this kind of order into 2 separate shipments.
In this case it is more economical to set up one subscription every 2 months, and to increase your quantity to 2 units of the supplement that you consume monthly.
For example: 2 Vitamin B6 + 1 Essential Omegas every 2 months = free shipping.
Please email us at support@hormonesbalance.com if you would like some help managing your subscriptions.
